使用条款

By creating an account, accessing, or using any part of Sera's services, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy. These Terms apply to all users, including visitors, registered users, and contributors.

If you are using Sera on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

Sera provides stigma-free sexual health education and resources, including but not limited to:

• Comprehensive information about sexually transmitted infections (STIs)
• Educational information about sexually transmitted infections (STIs)
• AI-powered chat assistance for health-related questions
• Interactive quizzes and educational games
• AI conversation practice simulator for sensitive topics
• Healthcare provider directory and location services
• Living well resources and treatment adherence tools
• Sexual health calculators and assessment tools

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

Some features of Sera may require you to create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Maintain the security of your account credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized access or security breaches

You must be at least 18 years old to create an account on Sera. We reserve the right to refuse service, terminate accounts, or remove content at our sole discretion.

You agree to use Sera only for lawful purposes and in accordance with these Terms. You agree NOT to:

• Violate any applicable laws, regulations, or third-party rights
• Use the platform to harass, abuse, or harm others
• Impersonate any person or entity, or falsely state or misrepresent your affiliation
• Transmit malicious code, viruses, or any harmful technology
• Attempt to gain unauthorized access to our systems or user accounts
• Scrape, data mine, or use automated systems to access our content without permission
• Use the platform for commercial purposes without our explicit consent
• Share misleading or false health information
• Upload content that is offensive, discriminatory, or promotes stigma
• Interfere with or disrupt the platform's functionality or servers

Sera may allow you to submit content such as quiz answers, feedback, AI chat conversations, and simulator session data. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and analyze such content for the purposes of:

• Providing and improving our services
• Training and refining AI models
• Conducting research to improve sexual health education
• Aggregating anonymized data for statistical analysis

You represent and warrant that you own or have the necessary rights to the content you submit, and that it does not violate any third-party rights or applicable laws.

We reserve the right to review, moderate, or remove any user-generated content that violates these Terms or is otherwise objectionable.

All content on Sera, including but not limited to text, graphics, logos, images, data visualizations, software, and designs, is the property of Sera or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

You may access and use our content for personal, non-commercial educational purposes only. You may not:

• Reproduce, distribute, or publicly display our content without permission
• Modify, adapt, or create derivative works from our content
• Use our content for commercial purposes
• Remove or alter any copyright, trademark, or proprietary notices

If you wish to use our content beyond these restrictions, please contact us for permission.

Sera integrates with and links to third-party services, including but not limited to:

• OpenAI for AI chat functionality
• Google Maps for location services
• External healthcare provider websites
• Educational resources and references

We are not responsible for the content, privacy practices, or availability of third-party services. Your use of third-party services is subject to their respective terms and conditions and privacy policies.

The inclusion of any link does not imply endorsement by Sera. We encourage you to review the terms and policies of any third-party services you access through our platform.

To the fullest extent permitted by applicable law, Sera and its directors, employees, partners, suppliers, and affiliates shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Any loss of profits, revenue, data, or goodwill
• Any damages resulting from your use or inability to use our services
• Any damages resulting from unauthorized access to or alteration of your data
• Any health outcomes or medical decisions made based on information from our platform
• Any errors, omissions, or inaccuracies in our content

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

In no event shall our total liability to you for all damages exceed the amount you paid us, if any, in the past twelve months.

You agree to indemnify, defend, and hold harmless Sera and its officers, directors, employees, contractors, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

• Your use or misuse of our services
• Your violation of these Terms
• Your violation of any rights of another party
• Your violation of any applicable laws or regulations
• Any content you submit or transmit through our platform

We reserve the right to suspend or terminate your access to Sera at any time, with or without notice, for any reason, including but not limited to:

• Violation of these Terms
• Fraudulent, abusive, or illegal activity
• Extended periods of inactivity
• Requests by law enforcement or government agencies

Upon termination, your right to use our services will immediately cease. We may delete your account and any associated data, subject to our data retention policies and applicable laws.

You may terminate your account at any time by contacting us or using the account deletion features provided in our platform.

We reserve the right to modify these Terms at any time. When we make changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you through our platform or by email.

Your continued use of Sera after changes to these Terms constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using our services.

We encourage you to review these Terms periodically to stay informed about your rights and obligations.

These Terms shall be governed by and construed in accordance with applicable laws in your jurisdiction, without regard to conflict of law provisions.

Any disputes arising out of or relating to these Terms or your use of Sera shall be resolved through:

• Informal Resolution: First, contact us to attempt to resolve the dispute informally
• Mediation: If informal resolution fails, the parties agree to attempt mediation
• Jurisdiction: If mediation is unsuccessful, disputes shall be subject to the exclusive jurisdiction of the courts in your place of residence or the location of Sera's principal operations

You agree to waive any right to a jury trial or to participate in a class action lawsuit against Sera.

If you have any questions, concerns, or feedback about these Terms of Use, please contact us:

• Email: ultrav0229@gmail.com
• Website: sera.lucids.top

We strive to respond to all inquiries within 5-7 business days. For urgent matters related to your account or privacy, please indicate this clearly in your message.